Privacy Policy

Last Updated: November 29, 2024

Introduction

This Privacy Policy describes how LG TV Remote ("we", "our", or "the app") collects, uses, and protects your information when you use our mobile application. We are committed to protecting your privacy and being transparent about our data practices.

1. Information We Collect

LG TV Remote collects minimal data necessary for functionality:

1.1 Local Network Information

  • WiFi Network Access: Used to discover and connect to your LG TV on the same local network.
  • IP Addresses: Your TV's local IP address is stored on your device for quick reconnection.
  • Network State: We check WiFi connectivity status to ensure proper connection.

1.2 Device Information

  • Device Model: Used for compatibility checks and optimization.
  • Android Version: Required to ensure app features work correctly on your device.
  • App Version: Tracked for analytics and crash reporting.

1.3 Location Permission

  • Required by Android 10+ for WiFi scanning capabilities.
  • Important: We do NOT track, collect, or store your location data.
  • This permission is only used to scan for WiFi networks, as mandated by Android OS.

1.4 Usage Analytics

  • Anonymous usage statistics (e.g., feature usage, app crashes).
  • Collected via Google Analytics and Firebase for app improvement.
  • No personally identifiable information (PII) is collected.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Core Functionality: Establish and maintain connection between your phone and LG TV.
  • User Convenience: Save your TV's IP address for automatic reconnection.
  • App Improvement: Analyze anonymous usage patterns to improve user experience.
  • Ad Support: Display ads via Google AdMob to support free app development.
  • Crash Prevention: Identify and fix bugs that cause app crashes.

3. Data Storage and Security

3.1 Local Storage

All user data is stored locally on your device using Android's SharedPreferences. This includes:

  • Your TV's IP address
  • Connection preferences
  • App settings and configuration

3.2 What We Do NOT Do

  • ❌ We do NOT collect personal information (name, email, phone number)
  • ❌ We do NOT store data on external servers
  • ❌ We do NOT track your TV viewing habits or content
  • ❌ We do NOT track your physical location
  • ❌ We do NOT sell your data to third parties
  • ❌ We do NOT access your TV's personal content or recordings

3.3 Security Measures

  • All communication with your TV happens over your local WiFi network.
  • Connections are encrypted using WebSocket Secure (WSS) protocol.
  • No data is transmitted outside your local network except for ads and analytics.

4. Third-Party Services

This app integrates the following third-party services:

4.1 Google AdMob

  • Purpose: Display advertisements to support free app development.
  • Data Collected: Advertising ID, device information, app usage data.
  • Privacy Policy: Google Privacy Policy
  • Opt-Out: You can opt out of personalized ads in your device settings or by upgrading to Premium.

4.2 Google Analytics / Firebase

  • Purpose: Anonymous analytics for app improvement.
  • Data Collected: App usage statistics, crash reports, performance metrics.
  • Privacy Policy: Google Privacy Policy

4.3 RevenueCat

  • Purpose: Manage in-app purchases and subscriptions.
  • Data Collected: Purchase history, subscription status.
  • Privacy Policy: RevenueCat Privacy Policy

5. Permissions Explained

The app requests the following Android permissions:

Permission Why It's Needed
INTERNET Required to communicate with your LG TV via WiFi
ACCESS_NETWORK_STATE Check if WiFi is connected before attempting TV connection
ACCESS_FINE_LOCATION Required by Android 10+ for WiFi scanning (NOT used to track location)

6. Children's Privacy

LG TV Remote is designed for general audience use and does not knowingly collect information from children under 13 years of age. The app does not target children as its primary audience. If you believe a child under 13 has provided us with personal information, please contact us immediately.

7. User Rights and Choices

7.1 Data Access and Deletion

  • All your data is stored locally on your device.
  • You can delete app data anytime via Android Settings → Apps → LG TV Remote → Storage → Clear Data.
  • Uninstalling the app removes all local data permanently.

7.2 Ad Preferences

  • Disable personalized ads: Android Settings → Google → Ads → Opt out of Ads Personalization.
  • Remove ads entirely: Upgrade to Premium version (in-app purchase).

7.3 Analytics Opt-Out

  • You can limit ad tracking via your device settings.
  • Note: Disabling analytics may prevent us from identifying and fixing bugs.

8. International Users

This app is available worldwide. If you use the app outside your country of residence, please note that your information may be processed in countries where data protection laws may differ. By using the app, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

  • The "Last Updated" date at the top will be revised.
  • Significant changes will be communicated via in-app notification.
  • Continued use of the app after changes constitutes acceptance of the updated policy.

10. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your data based on:

  • Consent: You provide consent when granting app permissions.
  • Legitimate Interest: Analytics and crash reporting for app improvement.
  • Contractual Necessity: Processing purchase data for in-app subscriptions.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

📧 Email: mehmet.akar2501@gmail.com

🌐 Website: lgremote.app

📱 App: LG TV Remote for Android

We aim to respond to all inquiries within 48 hours.

12. Additional Information

12.1 No Account Required

LG TV Remote does not require account creation. All functionality works without user registration.

12.2 Data Retention

Local data is retained until you clear app data or uninstall the app. Analytics data is retained according to Google's data retention policies (typically 14-26 months).

12.3 Cookies

The app itself does not use cookies. However, third-party services (AdMob, Analytics) may use tracking technologies as described in their privacy policies.


Disclaimer: LG TV Remote is not affiliated with, endorsed by, or associated with LG Electronics. LG and WebOS are trademarks of LG Electronics. This is an independent third-party application.